Service upgrade

We are upgrading our systems on Thursday 4 and Friday 5 December 2025. During this time an emergency repair only service will be operating and our customer services team will be able to deal with some rent, payment and tenancy queries.To report an emergency repair during this time please call 03332 31 32 33.

We will try our best to resolve your queries, but some information may not be available and response times may be extended as a result. We will return to business as usual and our phone lines will reopen at 11am on Monday 8 December.

Emergency repairs information

Tenancy Support

Everything to do with where you live, from Housing Officers, through to Aids & adaptations.

Money troubles?

We're here to help. You might even be entitled to extra benefits...

Image
Colleague repairing a bathroom

Repairs & Maintenance

Own improvements, through to blocked drains
Image
Hello caller, person on the phone

Get in Touch

Here to help, on phone , email or DM
Image
Garages with blue doors and buildings behind

Garages

Need somewhere to store your car? We have garages to rent
Image
Colleague

Safety & advice

Water and fire safety plus advice on condensation and mould
Image
Bathroom being measured

Aids and adaptations

Home adaptations to improve your quality of life
Image
House

Rent & payments

Ways and details to pay
Category