Coronavirus service update

You can still report emergency repairs, talk to us about your rent or urgent tenancy matters and access our support services. We’re operating a reduced service for anything else.

More info

Rent & payments

Allpay

  • You can pay online anytime by debit or credit card
  • With your Allpay swipe card at any Post Office with cash, cheque or debit card
  • By cash at any local store where you see the Pay Point logo
  • You can pay by debit or credit card 24 hours a day, 7 days a week – just dial 0844 557 8321 (make a note of the authorisation code as proof of payment)
  • The Allpay app: download the allpay app from the App Store or Google Play
  • Or online payment, here

Direct to Connexus

  • By Direct Debit on any day you choose each month. To set up a direct debit contact us
  • By post. Send cheques contact us for the details. Please do not send cash - it might get lost! 

Contact

Difficulty making your payments?

If you’re having financial difficulty, please let us know as soon as possible. We’re trained to deal with debt problems and there's a wide range of support available.

Our Tenancy Advisors can help you with budgeting and access to Welfare Benefits and other financial support. The important thing is, we’re here to help.

We’re happy to answer any questions you might have, either over the phone or in your own home. You can contact us here.