We regard the privacy of those who use this website as very important. We have created this Privacy Policy to explain to you what personal information we collect about you and the purposes for which we may use such personal information. “Personal information” is information that can identify you as an individual. By submitting personal information to us you consent to our collection and use of the information as set out in this Privacy Policy.

Who are we?

We're Connexus Housing Ltd (Connexus), our registered office is at: The Gateway, The Auction Yard, Craven Arms, SY79BW. We are the data controller under the United Kingdom’s Data Protection Act 1998 in respect of the personal information to which this Privacy Policy applies. We have notified the Office of the Information Commissioner of our data processing activities. 

What information do we collect from visitors to the Site?

We collect information from you if you choose to contact us with an enquiry. The information we collect includes your contact details (such as name, company and email address) together with information that you provide to us including which topics are of interest to you and such other information as we require to respond to your enquiry. We assume that any information you supply to us is accurate and up to date, that you will inform us if any such information removed or updated.  If you submit a third party’s details to us so that they receive communications from us you must have that third party’s permission to do so.

How do we use your personal information?

As well as dealing with your enquiries, we may use your personal information to provide you with marketing information such as details of changes to the Site. If you do not wish to receive this information please e-mail us at thepeople@thepartnership.cc with details of your request.

To whom will we disclose personal information

We will not share personal information about you with third parties unless we are legally required to do so.

We do not trade or rent your personal information to third parties.

How do you access the personal information we hold about you?

To obtain a copy of the personal information we hold about you please write to Nicholas Pope at The Chartered Institute of Patent Attorneys, 95 Chancery Lane, London WC2A 1DT, enclosing a cheque or postal order for £10 made payable to CIPA to cover our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days of receipt of your written request and the fee, a copy of all the personal information we hold about you which we are legally required to disclose. Please contact us at the same address if you have any reason to believe the information we hold about you is inaccurate.

Use of Cookies and Email Tracking

Cookies are small pieces of information sent by a web server (such as that used to run the Site) to an individual’s computer which are then stored on that computer’s hard drive. Cookies are used by us to identify when a visit from a user of your computer is made to the Site and to keep track of your browsing patterns. We also use a “temporary cookie” each time you log on. This enables us to show you personalised views of information on the Site and also means that you don’t have to re-enter your password (if required) every time you move between different parts of the Site. This temporary cookie is erased completely as soon as you close down your browser. If you receive marketing emails from us, we are also able to track when you have opened the emails and which links contained in the emails you chose to use.

Our cookies are restricted for use only on the Site and may be used to assist us in the purposes set out in this Privacy Policy. They are not used to transfer any personal information to any third party which is not directly connected with the operation of the Site. Most browsers allow you to prevent cookies being stored on your computer. If you want to know how to do this please look at the help menu on your browser. Please note that doing so may restrict your ability to use the Site.

To see our full cookie policy click here.

What about third party websites that you can access via the Site?

The Site contains links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided, the operators of those websites may collect personal information from you which will be used in accordance with their respective Privacy Policies which you should read. We are not liable for the practices of such third party website operators in respect of your personal information.

Security of your data

In accordance with the requirements of the Data Protection Act 1998 we keep secure records which contain personal information about you. The Internet is global and no data transmitted via the Internet can be guaranteed to be 100% secure during transmission. We cannot warrant the security of any information you transmit to us before we receive it. It is also possible that the information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us.

Please note that in accordance with our security procedures we may also request proof of your identity before disclosing certain information to you.

What if you subscribe to any of our services?

This Privacy Policy covers the personal information you submit to us in relation to your use of this Site. If you subscribe to any of the services described on the Site we will ask you to agree to be bound by the terms of a separate agreement setting out, amongst other things, what your and our obligations are with regard to the personal information which will be processed as a result of your subscribing such services.

How will you know if we make any changes to this Privacy Policy?

We may amend this Privacy Policy from time to time. If we make any substantial changes to the way in which we use your personal information we will notify you by posting a notice on the Site’s homepage: you can view the current version of our Privacy Policy at any time by clicking on the Privacy Policy link on the homepage


We use cookies to give you the best possible online experience. If you continue, we’ll assume you’re happy for your web browser to receive all cookies from our website.

Our cookie policy

This website is owned by The Partnership. Here is our cookie policy for this site and the types of cookies we use on it.

What are cookies?

Cookies are small files that websites place on the device you’re using to browse the site. Cookies are commonly used to record some aspect of your visit to a site, such as choices you’ve made or preferences you’ve set during your visit.

How and why we use cookies

We use cookies to give you the best experience when you visit our website. By using cookies, we can make it easier for you to do many things, such as managing your accounts, policies, or login details, and applying for products and services. Cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in.

Keeping your personal information safe

Our cookies do not store personal information such as your name, address, phone number or email in a format that can be read by others. The cookies we use cannot read or search your computer, smartphone or webenabled device to obtain information about you or your family, or read any material kept on your hard drive.

We do use a small number of cookies that store encrypted versions of information where you have asked us to, such as the ‘Remember me’ function that allows us to remember your Account username for subsequent visits. However, this is encrypted so that only The Partnership can read this information. The website that places a cookie owns that cookie. This means only that website and other sites that it has agreed to share information with can read the information stored using a cookie.

Links to sites provided by others

If you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their site.

How to manage and switch off cookies

Your web browser provides settings that allow you to manage or switch off cookies. If you do switch off cookies, remember that you may not be able to use all of the services on our websites. 
You can find out more about managing and switching off cookies at the independent website: allaboutcookies.org

The types of cookies we use on this site

Strictly necessary cookies

These cookies are essential for our online services and tools to work. They collect or record information that we need to make our site work. 
Common uses for this type of cookie include: 
– storing information so that shopping baskets can be provided 
– storing information for e-billing 
– allowing users to log in or access private areas of a site. 
These cookies only last for a single browsing session – when you leave our site, they are removed.

Performance cookies

These cookies help us to monitor and improve how our website works. 
Common uses for this type of cookie include: 
– collecting information about which pages visitors go to most often 
– noting if visitors get any error messages from web pages 
– understanding which links visitors like to follow (including adverts) and which they choose not to. 
The information collected using these cookies is anonymous and may be pooled to research visitor demographics but it cannot be used to identify an individual visitor.

Functionality cookies

These cookies allow us to provide you with enhanced features that need to remember your preferences and choices, such as your user name, language or region. They also let us monitor how our website is performing so we can keep on improving it. 
Common uses for this type of cookie include: 
– providing you with local information, such as health providers in your area 
– remembering how you like to use our site, such as what text size you like or what media software you use 
– remembering what topics you’re interested in so we can provide you with related products, services and information. 
The information we store in these cookies is encrypted so that only we can read it.