Tuesday 19 November

Some of Connexus' services may be disrupted today due to the snow, making access to some of our more rural areas difficult. We will still try and attend pre-booked appointments if we can but will be prioritising emergencies. If we cannot attend an appointment, we will be getting in touch with customers to rearrange an alternative appointment.

For emergency repairs call: 03332 31 32 33

Sandpits Surgery: Tonight’s drop-in surgery in Ludlow for Sandpits customers is postponed due to the weather conditions. We will be in touch with customers with an alternative date and time.

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Independent Living

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Older man drying a cup

Independent Living often called sheltered housing helps customers to enjoy their home environment for as long as possible. We promote choice and individual control over decisions while giving reassurance about safety and security. We help customers to find services for additional support with everyday tasks.

Independent Living staff are based on site during the working week. Duties include:

  • Wellbeing daily calls
  • Dealing with emergencies and calling for appropriate help
  • Giving advice and information
  • Helping customers to arrange social events
  • Reporting repairs and making sure the scheme is well maintained and clean
  • Looking after the communal facilities
  • Health & Safety checks to buildings and communal areas

Our Independent Living schemes are let through Home Point