Friday 1 December

Connexus phone lines and head office at The Gateway will be closed all day on Friday 1 December and we re-open as usual on Monday 4 December at 8:30am. In an emergency please call: 03332 31 32 33.

Contact us using our online form

Independent Living

Older man drying a cup

Independent Living often called sheltered housing helps customers to enjoy their home environment for as long as possible. We promote choice and individual control over decisions while giving reassurance about safety and security. We help customers to find services for additional support with everyday tasks.

Independent Living staff are based on site during the working week. Duties include:

  • Wellbeing daily calls
  • Dealing with emergencies and calling for appropriate help
  • Giving advice and information
  • Helping customers to arrange social events
  • Reporting repairs and making sure the scheme is well maintained and clean
  • Looking after the communal facilities
  • Health & Safety checks to buildings and communal areas

Our Independent Living schemes are let through Home Point