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Main navigation

  • Find a Home
    • Rent, buy or let with Connexus
      • About Rent to Buy
      • About Shared Ownership
      • About Homes to Rent
      • Development Programme
  • Tenancy Support
    • My Tenancy
      • Repairs & Maintenance
      • Safety & Advice
      • Aids and Adaptations
      • Anti Social Behaviour
      • Ending Your Tenancy
      • Mutual Exchange
      • Cold Weather Advice
      • Condensation, damp and mould
      • Home Contents Insurance
      • Reasonable Adjustments
      • Search for officers
      • Safeguarding
    • Rent & Payments
      • Leaseholders
      • Financial support and benefits
      • Rents & Payments
  • Care & Support Services
    • Assisted accommodation
      • Hereford Younger Persons Service
      • Herefordshire Housing Related Floating Support Service & Mediation
      • Ludlow Foyer
      • Independent Living Schemes
    • Support services
      • Domestic Abuse Support
      • Mental Health Support
    • Image
      Community Grants
      Community Development Fund More Info
  • About/Contact
    • Community
      • Community Development Fund
      • Be Involved
      • Consultation Portal
    • Corporate
      • News
      • Rural Ambition
      • Meet The Team
      • Careers
      • Complaints
      • Connexus Customer Charter
      • Documents
      • Corporate plan 2025-2030
      • Gender and Ethnicity Pay Gap Report 2024-2025
      • How we’re performing
    • Image
      Contact Us
      Contact us - We're here to help More Info
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The Connexus head office in Craven Arms

Connexus offices update

An update for customers and stakeholders on Connexus offices in Shropshire and Herefordshire.
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Connect Magazine

Connect Magazine - Summer 2023

Connect, the magazine for Connexus communities. Summer 2023
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Connexus chief executive Richard Woolley

Chief Executive Richard Woolley to step down later this year

Richard Woolley is to leave Connexus later this year after 14 years with the organisation.
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A house made from data

A new partnership with Data On Demand

Connexus have entered into a new partnership with Data On Demand, a company providing customer data analysis. Insights from Data On Demand will help Connexus identify, monitor and support vulnerable customers.
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Connect Magazine

Connect Magazine - Winter 2022

Connect, the magazine for Connexus communities. Winter 2022
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Houses from above

Regulatory regrade for Connexus

Connexus has received a change of grading from The Regulator of Social Housing, following a Regulatory Judgement. The organisation’s financial viability rating will move from V1 to V2 while retaining its G1 rating for governance.
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Michele Ibbs

Michele Ibbs joins Connexus as chair

Connexus has welcomed Michele Ibbs as its new chair of the board.
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Annual Report 2022

Connexus Annual Report 2022

The Connexus Annual Report shows how we've been performing over the past financial year. Each section of this year’s Annual Report sets out some of our future plans and improvements, responding to what our customers have told us.
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Aerial view of clouds, fields and small towns

Disposals and difficult decisions

Why does Connexus sell homes and remove them from its housing stock? Could these homes be re-let? Here’s a closer look at the organisation’s housing disposal strategy.
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Two people fist bumping in agreement

Customer scrutiny panel tackle damp, mould and much more

Like any business, feedback from customers is hugely important to Connexus. The Connexus customer scrutiny panel plays an active role in improving and shaping these services, recently reviewing our approach to customer reports of damp and mould in their homes.
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