Connexus have entered into a new partnership with Data On Demand, a company providing customer data analysis. Insights from Data On Demand will help Connexus identify, monitor and support vulnerable customers.
Connexus has received a change of grading from The Regulator of Social Housing, following a Regulatory Judgement. The organisation’s financial viability rating will move from V1 to V2 while retaining its G1 rating for governance.
The Connexus Annual Report shows how we've been performing over the past financial year. Each section of this year’s Annual Report sets out some of our future plans and improvements, responding to what our customers have told us.
Why does Connexus sell homes and remove them from its housing stock? Could these homes be re-let? Here’s a closer look at the organisation’s housing disposal strategy.
Like any business, feedback from customers is hugely important to Connexus. The Connexus customer scrutiny panel plays an active role in improving and shaping these services, recently reviewing our approach to customer reports of damp and mould in their homes.