Service upgrade

We are upgrading our systems on Thursday 4 and Friday 5 December 2025. During this time an emergency repair only service will be operating and our customer services team will be able to deal with some rent, payment and tenancy queries.To report an emergency repair during this time please call 03332 31 32 33.

We will try our best to resolve your queries, but some information may not be available and response times may be extended as a result. We will return to business as usual and our phone lines will reopen at 11am on Monday 8 December.

Emergency repairs information

Contact

Here's where you can find us, give us a call or send us an email.
I have a general enquiry
I want to book a repair

Contact Page - Book a repair

We're here to help, weekdays 8.30-5pm (Wed 9-5pm).

You can book your repair either on the phone or through the form below. Remember, if it's just repairs information you want, our guides here might help.


Address

Unlimited number of files can be uploaded to this field.
32 MB limit.
Allowed types: jpg png jpeg heic tiff webp.

When can you be available?
Please specify
CAPTCHA
I'm looking for an office location
I want to make a complaint
Feedback - compliments, comments and suggestions

Feedback

 

Feedback

Want to get in touch just to let us know about something? Got a suggestion, want to compliment good service, think we could have done better? Let us know below!

If you want to make a formal complaint, please check the complaints page for information on how to do this.

About you
About your message
Type of feedback
One file only.
32 MB limit.
Allowed types: gif jpg png jpeg.
CAPTCHA
Category