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Main navigation

  • Find a Home
    • Rent, buy or let with Connexus
      • About Rent to Buy
      • About Shared Ownership
      • About Homes to Rent
      • Development Programme
  • Tenancy Support
    • My Tenancy
      • Repairs & Maintenance
      • Safety & Advice
      • Aids and Adaptations
      • Anti Social Behaviour
      • Ending Your Tenancy
      • Mutual Exchange
      • Cold Weather Advice
      • Condensation, damp and mould
      • Home Contents Insurance
      • Reasonable Adjustments
      • Search for officers
      • Safeguarding
    • Rent & Payments
      • Leaseholders
      • Financial support and benefits
      • Rents & Payments
  • Care & Support Services
    • Assisted accommodation
      • Hereford Younger Persons Service
      • Herefordshire Housing Related Floating Support Service & Mediation
      • Ludlow Foyer
      • Independent Living Schemes
    • Support services
      • Domestic Abuse Support
      • Mental Health Support
    • Image
      Community Grants
      Community Development Fund More Info
  • About/Contact
    • Community
      • Community Development Fund
      • Be Involved
      • Consultation Portal
    • Corporate
      • News
      • Rural Ambition
      • Meet The Team
      • Careers
      • Complaints
      • Connexus Customer Charter
      • Documents
      • Corporate plan 2025-2030
      • Gender and Ethnicity Pay Gap Report 2024-2025
      • How we’re performing
    • Image
      Contact Us
      Contact us - We're here to help More Info
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Annual Report 2021

Connexus Annual Report 2021

The Connexus Annual Report shows how we've been performing over the past financial year. Each section of this year’s Annual Report sets out some of our future plans and improvements, responding to what our customers have told us.
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Connexus places Health & Safety as a top priority

Bisexual Awareness week

Bisexual Awareness week, also known as Bi Week is an important part of the LGBT+ calendar. This year it takes place between 19 and 25 September 2021. Bi is an umbrella term used to describe romantic and/or sexual attraction towards more than one gender. Bi people may describe themselves using one or more of a wide variety of terms, including, but not limited to: bisexual, pan, queer.
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Fire door

Fire Door Safety Week

Fire doors help prevent the spread of flames and smoke up to 30 or 60 minutes in the event of a fire. They provide vital protection to anyone inside a building, giving them time to either get to safety or be rescued. External Fire Doors provide a safe passageway to escape in case of a fire or emergency. Fire doors help to save lives and prevent injury in a fire. In effective fire doors pose a risk to fire safety.
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Unemployed, homeless and help!

Scrutiny - Have your say

This scrutinising project will be on Wednesday 22nd and Wednesday 29th in the evening, if you want to be part of this places are limited and to get involved contact us
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Gas safety week

Gas Safety Week 2021

Gas safety week 2021 (13th -19th September)
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Electrical board

Health & Safety: Electrical Safety

Connexus have moved to a programme of testing the fixed electrical parts of a property every 5 years. This is to ensure that the electrical installation within your home is safe. We really ask you when you receive a letter informing you that your electrical check is due, that you make an appointment with us as soon as possible. We will work with you and have a number of appointments available.
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Houses from above

Health & Safety: Asbestos Safety

Products containing asbestos were used in the building industry for many years until over fifteen years ago when the manufacture of such products was banned. Asbestos products do not pose a health risk as long as they are left undamaged and are protected through a paint sealant or cannot easily be disturbed.
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Streets

Why the Regulatory Standards are important to us?

The Regulator of Social Housing’s role is set out in The Housing and Regeneration Act 2008 and in order to help them deliver this role, the Regulator developed a set of ‘Standards’ by which all Registered Providers (RPs) of social housing in England must comply.
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Legionella

Health & Safety: Legionella

Safe water supplies and good water management are fundamental to good health. This information provides practical advice and guidance to control the risks from exposure to Legionella within your home.
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hills

Test it Tuesday

Test it Tuesday: check your smoke alarms and carbon monoxide alarms.
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