Like any business, feedback from customers is hugely important to Connexus. The Connexus customer scrutiny panel plays an active role in improving and shaping these services, recently reviewing our approach to customer reports of damp and mould in their homes.

This week (19th – 24th September 2022) is Falls Awareness Week, a national health campaign to increase awareness around falls health and injury prevention. Are you at risk of a fall? Learn more about falls and the vital work of falls care teams

Like any business, feedback from customers is hugely important to Connexus. Listening to customers, through surveys, consultations and other channels, is vital to ensure the organisation stays focused on providing consistent and good-quality services to customers. We take a look at how Connexus learns through data.

£1.9m grant money will be spent on retrofit works projects to increase energy efficiency in tenants’ homes.