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Connect Magazine - Winter 2022
Connect, the magazine for Connexus communities. Winter 2022
Easter opening hours
We're closed from 5pm Thursday 2 April and will reopen at 8:30am on Tuesday 7 April.
For emergency repairs call: 03332 31 32 33
Contact us
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Regulatory regrade for Connexus
Connexus has received a change of grading from The Regulator of Social Housing, following a Regulatory Judgement. The organisation’s financial viability rating will move from V1 to V2 while retaining its G1 rating for governance.
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Michele Ibbs joins Connexus as chair
Connexus has welcomed Michele Ibbs as its new chair of the board.
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Connexus Annual Report 2022
The Connexus Annual Report shows how we've been performing over the past financial year. Each section of this year’s Annual Report sets out some of our future plans and improvements, responding to what our customers have told us.
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Disposals and difficult decisions
Why does Connexus sell homes and remove them from its housing stock? Could these homes be re-let? Here’s a closer look at the organisation’s housing disposal strategy.
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Customer scrutiny panel tackle damp, mould and much more
Like any business, feedback from customers is hugely important to Connexus. The Connexus customer scrutiny panel plays an active role in improving and shaping these services, recently reviewing our approach to customer reports of damp and mould in their homes.
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Changes to the repairs service at Connexus
This month Connexus is making some changes to its repairs service following continued demand and pressures in its supply chain.
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Falls Awareness Week 2022
This week (19th – 24th September 2022) is Falls Awareness Week, a national health campaign to increase awareness around falls health and injury prevention. Are you at risk of a fall? Learn more about falls and the vital work of falls care teams
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Connect Magazine - Summer 2022
Connect, the magazine for Connexus communities. Summer 2022
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Learning through data
Like any business, feedback from customers is hugely important to Connexus. Listening to customers, through surveys, consultations and other channels, is vital to ensure the organisation stays focused on providing consistent and good-quality services to customers. We take a look at how Connexus learns through data.