Friday 1 December

Connexus phone lines and head office at The Gateway will be closed all day on Friday 1 December and we re-open as usual on Monday 4 December at 8:30am. In an emergency please call: 03332 31 32 33.

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Finly, you're hired

4th August, 2023

Twenty-year old Finly is celebrating after landing a job at Connexus following the completion of his apprenticeship. Twenty-year old Finly is celebrating after landing a job in the customer services team at Connexus following the completion of his apprenticeship.

Finly started in 2021 as a customer services practitioner apprentice during the height of the COVID-19 pandemic. University wasn't for him, and as he wanted to earn while he learned, an apprenticeship was the perfect option. Being an apprentice meant Finly had to balance attending college and completing assignments while working at Connexus.


Finly said: "I did two days in the office on reception, two days on the customer service phone line from home and one day for my college work. "I was supported by my line managers Laura and Chris, colleagues, and my tutor from Riverside training in Hereford. It was a brilliant way to start working life.

“Connexus was flexible with which days I carried out my duties, and all my college work I did in work time. I was provided with everything I needed to complete my qualification; the coursework really suited me as exams weren’t for me. 

He added the transition to full-time employment was “a shock to start off with” but the change had been smooth and the apprenticeship had given him the skills, experience, and knowledge to work in the business full-time.

Apprenticeships at Connexus

Apprenticeships can be an effective way to begin working life, offering a leg up onto the career ladder. In rural areas which can have limited transport links
and employment opportunities, they are a great way to learn on the job and get to grips with how an organisation works.

If you’d like to know more about apprenticeship opportunities at Connexus.