Apprenticeships

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Student of year awards

Apprenticeships are a great way to build and develop new and existing skills. They can also be a gateway into an organisation, where you can build a career in your chosen profession.

At Connexus we work to develop our own talent, by bringing in new colleagues to:

  • Train
  • Shape
  • Enhance the services we offer, or
  • Level up our existing colleagues.

Not only do you get an apprenticeship and associated qualification, you’ll have access to an array of other training, from Excel and Word, leadership, management, first-aid, mental health first aid, safeguarding, to name but a few.

All this plus a great welfare package, plenty of annual leave, and lots of other benefits, as well as working for a great company that is helping to create stronger, better, brighter communities.

Apprenticeships

Perks of working at Connexus:

  • Up to 30 days holiday + BH
  • Continuous training & development opportunities
  • Non-contributory healthcare scheme plus rewards scheme
  • To work with a great team, who will support you through your training
  • For trade roles - uniform & PPE will be provided
Customer Services Apprentice
  • Based in Craven Arms
  • 35 Hours per week
  • £12.71 per hour increasing to £13.45 after 1st year
  • 18 Months
  • You will be working towards a Level 2 NVQ Customer Service Practitioner

As our Customer Service Apprentice you will be our first point of contact for our customers through a range of channels, including; telephone, face to face and electronic media. You will also undertake general administrative duties relating to customer service. During your apprenticeship, you will develop the skills to expertly respond to enquiries and provide appropriate information and advice. As the first point of contact for the business, you will build connections with internal teams and external agencies. With a positive attitude and a willingness to learn, you will acquire powerful communication skills, fantastic customer service skills and gain experience in a professional housing environment, whilst working towards a qualification in customer services.

To be successful you will have:

  • GCSE Maths and English at Grade C/4 or above desirable

Job Description: click here

Closing date – 1 June 2026

Interview date – 9 June 2026

Data Analyst Apprentice
  • Base: Hybrid - Craven Arms / Home Working 
  • 35 Hours per week 
  • £12.71 increasing to £13.45 after 1st year
  • 24 – 27 Months 
  • You will be working towards a Level 4 Data Analyst

As our Data Analyst Apprentice you will form part of the Business Intelligence team based in Craven Arms, working to support the business with data and analysis to help inform evidence-based decisions. You will assist in producing reports and dashboards, supporting colleagues across the business and liaising with other areas of the IT team to support data infrastructure. Great communication is key as well as an interest in data and a willingness to learn new things. 

To be successful you will have:  

  • GCSE Maths and English at Grade C/4 or above desirable 

Job description: Click here

Closing Date – 24 May 2026 

Apply here for our apprenticeships

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But don't just take our word for it...

Hayley
Hayley, Plumbing and Heating Apprentice

 

I chose the apprenticeship route because if I'm honest I was bored of just sitting in a class room learning theory, and when you're in an apprenticeship you can actually learn hands-on, real life scenarios, real life tactics and problems that your going to have day to day. I'm really enjoying it.

I am absolutely loving my apprenticeship, it's one of the most amazing things I've done in my life. It's something that's expanded my knowledge, expanded my skills, and if I'm honest it makes me happy going home every night knowing that I have achieved something at work, and I'm excited for the next day because every day is different.

It's one of the most amazing things I have done in my life to be honest, and its just one of those things that if I could sit in front of someone who's looking for an apprenticeship and Connexus have some available, I'd say go for it.

Kyle
Kyle, Plumbing and Heating Apprentice

 

I really enjoy my time working here at Connexus. Plumbing and heating engineering is something I've always wanted to learn and do and I'm so grateful for Connexus and my hiring managers for giving me this opportunity. Starting a new job can be daunting, but everybody I have met so far has been informative and friendly. I look forward to the days ahead with the company, and hopefully a long career with Connexus once I am qualified.

Duane
Duane, Plumbing Apprentice

 

I started my apprenticeship with Connexus in 2021. I previously struggled to find one elsewhere due to being slightly older than the average apprentice but this was never an issue with Connexus. I have been supported through my training, supplied with all of the tools I need, and work alongside great mentors. Employees are cared for and this is demonstrated in the benefits given such as the amount of annual leave, pay (as an apprentice) and support given from all levels of staff.

Liv
Liv, Development Administration Apprentice

 

I started as the Development Administration Apprentice in September 2024, straight after leaving school. I chose an apprenticeship because I wanted to gain a qualification and experience whilst learning in a real work environment. Since joining Connexus, I have gained confidence, developed valuable skills, and received great support from my team. One of the benefits has been the flexibility to work from home, which has helped me build independence within my role.

Cody
Cody, Finance Apprentice

 

I started as a Financial Apprentice in October 2022, and began a Level 2 Accounting course with HWGTA. I enjoy working with Connexus, there is many perks such as Westfield Health Rewards, 27 days of annual leave + plus bank holidays, and the ability to work from home. My team are very helpful with my development.

Interested in an apprenticeship with us? Contact us here