We're creating more opportunities for customers to influence the services we provide and the communities they live in.
Whether you'd like to join a customer panel, take part in a one-off project or simply share your views from time to time, there are flexible ways to get involved that fit around your life.
No previous experience is needed. All we need is your input, ideas and a willingness to take part.
Getting involved is a chance to make a real difference for you and your community.
You could:
Every contribution helps us better understand what matters to our customers.
There are lots of ways to have your say, depending on how much time you want to give.
You might choose to:
Some opportunities involve regular meetings, while others are one-off activities. You can choose what works best for you. We’re also introducing new ways of getting involved, so please register your interest and we’ll get in touch when an opportunity becomes available.
Customer panels bring customers and Connexus colleagues together to discuss ideas, review services and help shape improvements.
Panels provide a welcoming environment where everyone can share their views and experiences. We'll support you throughout your involvement, provide information in plain English and keep you updated on how your feedback has influenced decisions and service improvements.
Register now and we’ll get in touch to explain more about how you can get involved.
We're continually developing new ways for customers to get involved. If one of our upcoming opportunities interests you, register your interest below and we'll contact you to get involved.
| Young People's Focus Group | A new forum for younger customers to share ideas, influence services and help shape the future of Connexus for young people. |
| Mystery Shopper Programme | Review services from a customer's perspective, provide feedback and help identify opportunities for improvement. |
| One-off Focus Groups | Take part in informal discussions about specific projects, ideas or service improvements without committing to ongoing meetings. |
| Customer Surveys | Share your views through quick and easy surveys that can be completed at a time that suits you. |
| Service Reviews | Help us understand what's working well and where services could be improved by sharing your experiences. |
| Task and Finish Groups | Join a short-term project focused on improving a specific service or helping develop a new initiative. |
| Community Conversations | Join local discussions and events to share ideas, discuss priorities and help shape future community improvements. |
