Falls Care Navigator Service
The Falls Care Navigator Service is a new initiative in Herefordshire dedicated to supporting frequent fallers, connecting them with community support groups and other support resources in the area. This is to reduce the risk and severity of subsequent falls and further reduce the number of non-urgent ambulance call-outs.
The primary aims of the service include:
- Reducing ambulance call-outs to non-injured fallers by raising awareness of the Falls Responder Service
- Reducing hospital admissions due to falls
- Increasing individual client’s confidence to mobilise safely
- And most importantly providing support and advice to frequent fallers and their families, giving them peace of mind
Our Falls Care Navigator team are specially trained to assess every client’s individual needs and so their assistance varies from client to client. They will produce a bespoke action plan for each client, which could involve arranging a review of medication at their pharmacy or referring them to a falls prevention service.
Our Falls Care Navigators will keep GP’s, Social Workers and other health and social care professionals (where applicable) informed of their interventions.
Contact the team
By phone on 01432 384127
Email them via FallsCareNavigators@connexus-group.co.uk