Consultation - Customer Service Strategy
We value your feedback and would love your input on our new Customer Service Strategy at Connexus.
The strategy will help us to rebuild and maintain trust in our services and drive the delivery of a consistently good customer experience. This survey invites you to share your thoughts on our proposed vision statement and the key pillars that will shape the service experience for you, our customers.
You can either give your feedback in person or online at the events listed below, or by filling out the form underneath.
In-person and online sessions
Drop-in sessions
To register your interest in attending one of the sessions please email beinvolved@connexus-group.co.uk
| Friday 22 Aug | 11.30am to 12.30pm | Market Drayton, Library, Cheshire Street, Market Drayton, Shropshire TF9 1PH | Find location |
| Tuesday 26 Aug | 12.30pm to 1.30pm | Mascal Centre, Lower Galdeford, Ludlow, Shropshire, SY8 1RZ | Find location |
| Wednesday 27 Aug | 10.30am to 11.30am | Kindle Centre, ASDA Supermarket, Belmont Road, Hereford HR2 7JE | Find location |
Online (Microsoft Teams call)
Saturday 23 Aug from 10am or Tuesday 26 Aug from 7pm to 8pm online meeting using Microsoft Teams – to book your place and receive your joining instructions please email beinvolved@connexus-group.co.uk
Send your feed back by filling out this form
Please answer as openly as you feel comfortable and thank you for helping us improve! Your feedback will help us deliver services that truly meet your needs.
The survey closes on Sunday 7 September.