Coronavirus service update

You can still report emergency repairs, talk to us about your rent or urgent tenancy matters and access our support services. We’re operating a reduced service for anything else.

More info

Customer Involvement Panel

Customer at home

The Customer Involvement Panel is made up of residents from Connexus.

The panel has a scrutiny role, looking in-depth at aspects of Connexus services and making recommendations for service improvement. They look at two services each year; their reports and agreed recommendations are endorsed by Connexus Board Members.If you want to get involved or have an idea for a topic or service which you think should be reviewed, then get in touch.

Why you should join the Customer Involvement Panel
  • To improve services for all tenants
  • Ensuring accountability to customers
  • Understanding more about how the housing association works
  • Improve your CV and develop new skills
  • Receive training and support
  • Work as part of a team

Any customers of Connexus can become a member.

Interested? Why not talk to the Chair or other members of the Involvement Panel to get a feel for what is involved and the benefits they have gained from it. If you feel you would like to join the Panel please contact us.