Friday 1 December

Connexus phone lines and head office at The Gateway will be closed all day on Friday 1 December and we re-open as usual on Monday 4 December at 8:30am. In an emergency please call: 03332 31 32 33.

Contact us using our online form

SUSTAIN Support Services

Part of the SUSTAIN Consortium

SUSTAIN support services are funded by Shropshire Council and are available for our tenants in Shropshire only.

Connexus is a lead partner of the SUSTAIN Consortium. SUSTAIN provide housing support services for all over Shropshire as part of a programme funded by Shropshire Council.

Housing Support Services work to help vulnerable people develop the skills and experience to be able to maintain their own accommodation and live independently in the community.

Shropshire support services are given through individual and group support aimed to help people to develop their own networks and friendships.

Group activities and training are also hosted in local areas covering a wide range of topics with the aim of increasing personal skills.

What Housing Support can help you with:

  • Budgeting - reducing household bills and making ends meet
  • Benefits - applications and appeals
  • Finding a new home, a lodger, house swap or house share 
  • Avoiding eviction 
  • Contacting services, groups and agencies 
  • Coping in your own home - managing your post, bills and appointments
  • Aids and adaptations - changing your property to suit your needs
  • Becoming involved in the community - activities, events and groups
  • Staying safe - coping with domestic violence, household security
  • Finding social care or help at home 
  • Self-harm - substance or alcohol abuse 
  • If you're concerned about someone else

Who is eligible?

Those in need of housing support irrespective of where they live, or whether they own their own home or not.

How do I get this service?

You will be able to access services through local hubs by attending a drop-in session (details below), an event or activity or by making a direct referral (please see below).

Further support can then be arranged.

Drop-in sessions

Type of session
Community Centre
Grange Road
Bishops Castle
SY9 5AW 
Tuesday 10am to 1pm  Drop-in
Craven Arms Food Bank
St. Andrews Church
Market Street
Tuesday 10am to 12pm Drop-in
Craven Arms
9.30am to 12.30pm By appointment only.
Ring 03332 313 233
Ludlow Library
7 – 9 Parkway Ln
Tuesday 2.30pm - 4.30pm Drop-in
Rockspring Community Centre
Sandford Rd
1st Monday of the month 12.30pm - 2.30pm Food bank drop-in. Visit and pay £2 for up to 13 items.
Church Stretton Wellbeing Centre
Easthope Road
Church Stretton
Monday 2pm - 4.30pm Drop-in
Church Street
Market Drayton 
Tuesday  9.30am - 10.30am Drop-in
Whitchurch Food Bank
Bargates Hall
Church Street
SY13 1LB
Friday 9.30am - 11.30am Drop-in


Shropshire Council logo

Funded by Shropshire Council